Can I transfer reviews to Conversio from another reviews tool?
We currently support imports from Yotpo and Shopify Reviews out-of-box via your Conversio dashboard. You only need to use this manual import method, if you are importing your reviews from another app or platform.
To manually create a CSV that will work for importing product reviews to Conversio you will have to follow the spec we have created below.
This is a temporary specification that matches the Yotpo export format and can be imported using Conversio’s Yotpo Review importer found at the top of your Review dashboard in Conversio.
The CSV Requirements
We have already created an example CSV file which you can view and download over here. If you are a Google user, we recommend cloning this CSV file and then editing it with your data.
The required columns for a successful import are as follows: published, review_title, review_content, review_score, product_id, email.
Below is an explanation of what each of the required columns should contain:
We recommend that the CSV is created in spreadsheet software like Excel or Google Sheets to make sure the CSV structure is kept intact.
How to do the import
Here are the steps you will need to follow:
- You will have to export your existing reviews from the app you are using at the moment. If you do not know how to do this, please contact the app developer to help you with this.
- Once you have that export, you will want to transfer that data to our example CSV structure. You may need to move some columns around.
- When your new CSV is ready, please download it to your desktop/computer.
- Go to your Reviews > Moderation page in your Conversio dashboard. Under the "Import from Yotpo" heading, upload your CSV file and follow the prompts.
If you got stuck and need help with this, please ping us on email@example.com and we'd be more than happy to help you with this.