Overview

Currently, Shopify doesn't allow us to deactivate their order confirmation email, so to prevent the customer from receiving two receipts, we recommend that you replace the order confirmation with a simple "thank you" message.

Create Your Template

We’ve made it easy for you to quickly design a new “thank you” note and add it to Shopify. Just go to Notification Templates in Conversio and start designing!

Once you're happy with your template, click the “Get Code” button to copy the HTML.

Replace Order Confirmation

Next, log in to your Shopify store and go to your Settings page by clicking "Settings" from the sidebar. 

Select Notifications from the Settings menu.

Select the order confirmation template.

Copy and paste Conversio's code into the email body. Click save and voila! :)

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