Emails

Receipts, Abandoned Cart, Follow-Up, & Newsletters

Adii Pienaar avatar Becs Rivett-Kemm avatar Ashleigh Cooley avatar +2
50 articles in this collection
Written by Adii Pienaar, Becs Rivett-Kemm, Ashleigh Cooley and 2 others

Send Events & Default Segments

A definitive guide to which triggers work with which segments
Becs Rivett-Kemm avatar
Written by Becs Rivett-Kemm
Updated over a week ago

Trust block for your emails

You can now add a Trust block to your emails which has quick links to your key topics like returns policies, Help Center, Reviews, etc.
Amar Punyakoti avatar
Written by Amar Punyakoti
Updated over a week ago

Conversio Media Library of Customer Review Images for your Emails

A media library which helps you select photos uploaded by your customers while creating your emails.
Amar Punyakoti avatar
Written by Amar Punyakoti
Updated over a week ago

How to add a "Recent Reviews" block with photos uploaded by my customers, in my emails?

This feature allows you to display your customers' uploaded photos in the "Recent Reviews" block.
Amar Punyakoti avatar
Written by Amar Punyakoti
Updated over a week ago

Why does my email look different to how I designed it?

Font, reviews and layout constraints & known issues with email clients
Becs Rivett-Kemm avatar
Written by Becs Rivett-Kemm
Updated over a week ago

Which email clients do you support?

A list of all the email clients we check our emails in
Becs Rivett-Kemm avatar
Written by Becs Rivett-Kemm
Updated over a week ago

Why can't I add an image to an email review?

How to add images to a product review request email
Becs Rivett-Kemm avatar
Written by Becs Rivett-Kemm
Updated over a week ago

What are some emails I can send with Viralsweep and Conversio?

Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago

Getting started with custom properties

Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago

How do I segment my lists with Custom Properties?

Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago

How do I set up and use Custom Variables?

Using your own variables with Custom Properties.
Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago

How to add and import Custom Properties

Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago

How do I use the Featured Product Block to improve my Abandoned Carts?

How do I set the Featured Block in my Abandoned Cart emails?
Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago

Buy One, Get One Discount Blocks

Learn how you can create a BOGO offer for your customers
Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago

How do I ask for Reviews in bulk?

How to use Conversio Newsletters to ask for Reviews from all those who didn't submit one?
Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago

How do I use Conversio with Smile.io?

Connecting and using Smile.io with Conversio
Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago

What are some Conversio emails I can send with Smile.io?

Examples of emails that you can send using Smile.io and Conversio
Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago

Frequently Asked Questions

Frequently asked questions about follow ups
Adii Pienaar avatar
Written by Adii Pienaar
Updated over a week ago
General

How can I add products to my email templates?

Quickly choose featured products in your Conversio emails
Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago

How do Customer Segments work?

Learn how we dynamically add your customers to specific segments and how you can use these when emailing them.
Adii Pienaar avatar
Written by Adii Pienaar
Updated over a week ago

Email Fonts

Describes what fonts are available, from Google to standard Web fonts, and each one's fallbacks
João Ferreira avatar
Written by João Ferreira
Updated over a week ago

Custom Segments

Learn how to create custom customer segments for newsletters and follow up emails.
Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago

How can I design email templates?

Learn how to customize the look of your templates
Adii Pienaar avatar
Written by Adii Pienaar
Updated over a week ago

What are Upsell modules?

Learn how to improve your conversions using Upsell modules
Adii Pienaar avatar
Written by Adii Pienaar
Updated over a week ago

What are Content modules?

Learn how to add dynamic content to your templates using Content modules
Adii Pienaar avatar
Written by Adii Pienaar
Updated over a week ago

Are the discount codes generated automatically?

Learn how we handle discount codes
Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago

How can I personalize my emails?

Learn how to add personalization to your emails
Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago

Can I translate my emails?

Learn how to translate your email templates
Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago

Why can't I edit this text?

Learn which parts of your email templates we'll set automatically
Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago

I didn’t receive my test email. What should I do?

Learn what to do if you don't receive a test email
Ashleigh Cooley avatar
Written by Ashleigh Cooley
Updated over a week ago